- Administering and monitoring Azure VMs and Azure Virtual Desktop (AVD) environments to ensure continuous availability, performance, and stability across multiple regions.
- Standardizing VDI deployments by building and refining Golden Images, creating custom session host images, and configuring session load balancing within host pools.
- Automating infrastructure provisioning, session host lifecycle, and configuration via ARM templates, PowerShell scripting, and Azure DevOps pipelines.
- Leading the deployment and governance of AVD, while designing scaling policies that automatically adjust host resources for optimal cost-performance balance.
- Managing FSLogix profiles and optimizing Azure Files storage to minimize latency.
- Implementing MSIX app attach for modular application delivery in virtual environments.
- Utilizing Azure Cost Management to monitor cloud expenditures, analyze usage patterns, and fine-tune resource allocation.
- Creating monitoring dashboards using Kusto Query Language (KQL) and Azure Monitor.
- Enforcing Conditional Access and Multi-Factor Authentication (MFA) to secure user access in alignment with enterprise access control policies.
- Collaborating with the Information Security team to apply security baselines, manage patching, and ensure endpoint compliance across the virtual desktop estate.
- Acting as L3 escalation point, resolving issues in AVD, Outlook, and Microsoft 365.
- Maintaining documentation including SOPs, process flows, and issue resolution playbooks.
highlights
- Implemented a monitoring solution using Azure Monitor, improving incident response times and ensuring high availability of AVD environments.
- Collaborated with the development team to integrate user feedback into the AVD experience, increasing overall user engagement and satisfaction.
- Curated a cost optimization initiative that reduced overall Azure resource expenditures.